Papa John's Pizza

Reviews about Papa John's Pizza

• 5 / 5

  By Austin Murphy
  Always perfect. Although, I always get a simple pizza.
  September 13, 2016
• 3 / 5

  By M Katlyn Taylor
  Almost always I have great service and my food is made as I have requested. My most recent ordering experience was not pleasant. I ordered pizza and wings. My wings came as I ordered them and then I looked at my pizza. I ordered chicken and pineapple but received ham and pineapple. An honest mistake I'm sure because ham and pineapple is such a common pizza order. However, I hate ham and I really was looking forward to my order. I called Papa Johns and spoke with a young girl who was friendly at first until I told her my issue. She rudely asked for my address and what my order was supposed to be. She huffed after I told her. Then puts me on hold for a few minutes. When she comes back she tells me that they can remake it and exchange the wrong pizza. Her tone was rude and she seemed very annoyed at my request. I told her that I would appreciate them correcting the mistake and asked how long it would be before my order would be delivered. She huffed again and said I don't know, 15 to 20 minutes. I said thank you for your help and disconnected the call. About 20 minutes later I received my order and the delivery person was very polite. This was obviously not his mistake. I take my corrected order inside and the pizza is not cooked all of the way. The cheese is not fully melted and the crust is soggy in the middle. I have never experienced such poor service from this location. Again- the delivery driver was lovely and kind. I can only hope that the next time my family orders, we will have a good experience.
  July 18, 2016
• 1 / 5

  By Rob J
  Stay on hold for 7 minutes just for them to tell me they don't deliver to me wow
  June 21, 2016